At The Ghosla Decor, we are committed to delivering your home décor products safely and on time. Please read the following guidelines regarding shipping, delivery, and related processes.

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1. Shipping Coverage

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We deliver across India, covering all major cities and towns. Currently, we do not offer international shipping.

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2. Processing Time

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• Orders are typically processed within 2–3 business days after confirmation of payment.

• Custom or special orders may take longer, depending on availability and production requirements.

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3. Delivery Time

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• Standard delivery time is 5–10 business days from the date of dispatch, depending on the location.

• Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.

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4. Shipping Charges

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• Shipping charges, if applicable, are calculated and displayed at checkout.

• Free shipping may be offered on select products or promotional periods, as specified on the website.

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5. Order Tracking

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• Once your order is dispatched, you will receive a tracking number via email or SMS.

• You can use this number to track the shipment with the courier partner.

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6. Delivery Address

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• Please ensure that the shipping address provided during checkout is complete and accurate.

• The Ghosla Decor is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

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7. Damaged or Lost Shipments

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• In case of damage during transit, please notify us within 48 hours of delivery with photos of the product.

• Lost or undelivered shipments will be addressed in accordance with our Return & Refund Policy.

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8. Multiple Shipments

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• Some orders may be shipped in multiple packages, depending on product availability. Each package will have a separate tracking ID.

 

9. Contact for Shipping Queries

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For any questions regarding shipping, delivery, or tracking, please contact our customer support through the details provided on the website.

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